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Sample workflows are available for download on Alteryx Gallery and are listed with direct links below:
How Tos
How To Extract a Delta Load from an SAP BW Query
This workflow provides a template to enable the extract of a Delta load from an SAP BW Query.
This workflow provides a template to enable the extract of a Delta load from an SAP BW Query.
- Works with: SAP BW
- SAP Read Tools used: SAP BW Read tool
- SAP Write Tools used: N/A
How To Use the SAP Table Data tool
The SAP Table Data tool is used to extract data from SAP Tables, SAP Views and SAP S/4HANA CDS Views. This workflow shows some of the features of the SAP Table Data tool including field selection, application of filters and the use of splits to optimize workflow performance.
The SAP Table Data tool is used to extract data from SAP Tables, SAP Views and SAP S/4HANA CDS Views. This workflow shows some of the features of the SAP Table Data tool including field selection, application of filters and the use of splits to optimize workflow performance.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Sample SAP ECC & SAP S/4HANA Workflows
SAP Accounting
General
Extract Attachments for Finance documents
The SAP Document Read tool can extract attachments in any of the SAP supported MIME type formats including texts, images, audio, video and applications including PDF, MS Word, MS Excel, MS Powerpoint etc. This workflow provides a template to enable the extract of attachments for Finance documents stored in SAP ECC & SAP S/4HANA systems.
The SAP Document Read tool can extract attachments in any of the SAP supported MIME type formats including texts, images, audio, video and applications including PDF, MS Word, MS Excel, MS Powerpoint etc. This workflow provides a template to enable the extract of attachments for Finance documents stored in SAP ECC & SAP S/4HANA systems.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool & SAP Document Read tool
- SAP Write Tools used: N/A
SAP Financial Accounting
General Ledger
Extract G/L Accounting Data (Table Extract)
This workflow demonstrates how to extract General Ledger Accounting data from the "Big Two" SAP Financial Accounting (FI) Transaction Data Tables: BKPF (Accounting Document Header) and BSEG (Accounting Document Segment).
This workflow demonstrates how to extract General Ledger Accounting data from the "Big Two" SAP Financial Accounting (FI) Transaction Data Tables: BKPF (Accounting Document Header) and BSEG (Accounting Document Segment).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Extract Sales & Purchasing Tax Data (Table Extract)
This workflow demonstrates how to extract Sales & Purchasing Tax data from the BKPF (Accounting Document Header) and BSET (Tax Document Segment) tables.
This workflow demonstrates how to extract Sales & Purchasing Tax data from the BKPF (Accounting Document Header) and BSET (Tax Document Segment) tables.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
G/L Account Line Item Display (T-code FBL3N)
SAP T-Code FBL3N (G/L Account Line Item Display) provides a list of G/L Account Line Items based on the entered selection critria.
This workflow demonstrates how to extract G/L Account Line Item data directly from the G/L Account Line Item Display transaction (T-Code FBL3N) into Alteryx.
SAP T-Code FBL3N (G/L Account Line Item Display) provides a list of G/L Account Line Items based on the entered selection critria.
This workflow demonstrates how to extract G/L Account Line Item data directly from the G/L Account Line Item Display transaction (T-Code FBL3N) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
G/L Document List (T-code FB03)
SAP T-Code FB03 (Document List) provides a list of posted FI documents based on the entered selection critria.
This workflow demonstrates how to extract G/L Document List data directly from the G/L Document List transaction (T-Code FB03) into Alteryx.
SAP T-Code FB03 (Document List) provides a list of posted FI documents based on the entered selection critria.
This workflow demonstrates how to extract G/L Document List data directly from the G/L Document List transaction (T-Code FB03) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Accounts Payable
Vendor Line Item Display (T-code FBL1N)
This workflow demonstrates how to extract Vendor Line Item data directly from the Vendor Line Item Display transaction (T-Code FBL1N) into Alteryx.
This workflow demonstrates how to extract Vendor Line Item data directly from the Vendor Line Item Display transaction (T-Code FBL1N) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Accounts Receivable
Customer Line Item Display (T-code FBL5N)
This workflow demonstrates how to extract Customer Line Item data directly from the Customer Line Item Display transaction (T-Code FBL5N) into Alteryx.
This workflow demonstrates how to extract Customer Line Item data directly from the Customer Line Item Display transaction (T-Code FBL5N) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
SAP Controlling
Cost Center Accounting
Cost Centers: Change Cost Center (BAPI_COSTCENTER_CHANGEMULTIPLE)
This workflow demonstrates how to change Cost Center data in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_COSTCENTER_CHANGEMULTIPLE is the BAPI equivalent of using T-Code KS02 (Individual Processing: Change Cost Center) or KS12N (Collective Processing: Change Cost Center).
This workflow demonstrates how to change Cost Center data in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_COSTCENTER_CHANGEMULTIPLE is the BAPI equivalent of using T-Code KS02 (Individual Processing: Change Cost Center) or KS12N (Collective Processing: Change Cost Center).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool & SAP BAPI Parse tool
- SAP Write Tools used: SAP BAPI Write tool
Cost Centers: Actual Line Items (T-Code KSB1)
This workflow demonstrates how to extract data direcly from the Cost Centers: Actual Line Items transaction (T-Code KSB1) into Alteryx.
This workflow demonstrates how to extract data direcly from the Cost Centers: Actual Line Items transaction (T-Code KSB1) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
SAP Logistics
General
Extract Attachments for Plant Maintenance and Customer Service documents
The SAP Document Read tool can extract attachments in any of the SAP supported MIME type formats including texts, images, audio, video and applications including PDF, MS Word, MS Excel, MS Powerpoint etc. This workflow provides a template to enable the extract of attachments for Plant Maintenance and Customer Service documents stored in SAP ECC & SAP S/4HANA systems. For example you can extract the attachments for Plant Maintenance Notifications (IW21 / IW22 / IW23), Plant Maintenance Orders / Service Orders (IW31 / IW32 / IW33), Service Notifications (IW51 / IW52 / IW53), Functional Locations (IL01 / IL02 / IL03), Equipment (IE01 / IE02 / IE03) and so on.
The SAP Document Read tool can extract attachments in any of the SAP supported MIME type formats including texts, images, audio, video and applications including PDF, MS Word, MS Excel, MS Powerpoint etc. This workflow provides a template to enable the extract of attachments for Plant Maintenance and Customer Service documents stored in SAP ECC & SAP S/4HANA systems. For example you can extract the attachments for Plant Maintenance Notifications (IW21 / IW22 / IW23), Plant Maintenance Orders / Service Orders (IW31 / IW32 / IW33), Service Notifications (IW51 / IW52 / IW53), Functional Locations (IL01 / IL02 / IL03), Equipment (IE01 / IE02 / IE03) and so on.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool & SAP Document Read tool
- SAP Write Tools used: N/A
SAP Materials Management
Purchasing
Extract Purchase Order Data (Table Extract)
This workflow demonstrates how to extract Purchasing Order data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
This workflow demonstrates how to extract Purchasing Order data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Extract Purchase Order Items (BAPI_PO_GETITEMS)
This workflow demonstrates how to extract Purchase Order items from an SAP ECC or SAP S/4HANA using BAPI_PO_GETITEMS.
This workflow demonstrates how to extract Purchase Order items from an SAP ECC or SAP S/4HANA using BAPI_PO_GETITEMS.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool & SAP BAPI Parse tool
- SAP Write Tools used: N/A
Extract Purchase Requisition Items (BAPI_REQUISITION_GETITEMS)
This workflow demonstrates how to extract Purchase Requisition items from an SAP ECC or SAP S/4HANA using BAPI_REQUISITION_GETITEMS.
This workflow demonstrates how to extract Purchase Requisition items from an SAP ECC or SAP S/4HANA using BAPI_REQUISITION_GETITEMS.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool & SAP BAPI Parse tool
- SAP Write Tools used: N/A
Extract Purchase Information Records (BAPI_INFORECORD_GETLIST)
This workflow demonstrates how to extract Purchase Information Record data from an SAP ECC or SAP S/4HANA using BAPI_INFORECORD_GETLIST.
This workflow demonstrates how to extract Purchase Information Record data from an SAP ECC or SAP S/4HANA using BAPI_INFORECORD_GETLIST.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool & SAP BAPI Parse tool
- SAP Write Tools used: N/A
Extract Contract Data (Table Extract)
This workflow demonstrates how to extract Contract data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
This workflow demonstrates how to extract Contract data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Extract Scheduling Agreement Data (Table Extract)
This workflow demonstrates how to extract Scheduling Agreement data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
This workflow demonstrates how to extract Scheduling Agreement data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Extract Request for Quotation (RFQ) Data (Table Extract)
This workflow demonstrates how to extract Request for Quotation data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
This workflow demonstrates how to extract Request for Quotation data from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Extract Invoice Receipt Data (Table Extract)
This workflow demonstrates how to extract Invoice Receipt data from the RBKP (Document Header: Invoice Receipt) and RSEG (Document Item: Incoming Invoice) tables.
This workflow demonstrates how to extract Invoice Receipt data from the RBKP (Document Header: Invoice Receipt) and RSEG (Document Item: Incoming Invoice) tables.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Extract Purchasing Document Data (Table Extract)
This workflow demonstrates how to extract Purchasing Document data (including Purchase Order, Contract, Scheduling Agreement & Request for Quotation) from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
This workflow demonstrates how to extract Purchasing Document data (including Purchase Order, Contract, Scheduling Agreement & Request for Quotation) from Purchasing Document tables EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Material Analysis (T-Code MCE7)
This workflow demonstrates how to extract Material Analysis data directly from the Material Analysis transaction (T-Code MCE7) into Alteryx.
This workflow demonstrates how to extract Material Analysis data directly from the Material Analysis transaction (T-Code MCE7) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Material Group Analysis (T-Code MCE5)
This workflow demonstrates how to extract Material Group Analysis data directly from the Material Group Analysis transaction (T-Code MCE5) into Alteryx.
This workflow demonstrates how to extract Material Group Analysis data directly from the Material Group Analysis transaction (T-Code MCE5) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Purchasing Group Analysis (T-Code MCE1)
This workflow demonstrates how to extract Purchasing Group Analysis data directly from the Purchasing Group Analysis transaction (T-Code MCE1) into Alteryx.
This workflow demonstrates how to extract Purchasing Group Analysis data directly from the Purchasing Group Analysis transaction (T-Code MCE1) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Service Analysis (T-Code MCE8)
This workflow demonstrates how to extract Service Analysis data directly from the Service Analysis transaction (T-Code MCE8) into Alteryx.
This workflow demonstrates how to extract Service Analysis data directly from the Service Analysis transaction (T-Code MCE8) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Vendor Analysis (T-Code MCE3)
This workflow demonstrates how to extract Vendor Analysis data directly from the Vendor Analysis transaction (T-Code MCE3) into Alteryx.
This workflow demonstrates how to extract Vendor Analysis data directly from the Vendor Analysis transaction (T-Code MCE3) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Vendor Evaluation Analysis (T-Code ME6H)
This workflow demonstrates how to extract Vendor Evaluation Analysis data directly from the Vendor Evaluation Analysis transaction (T-Code ME6H) into Alteryx.
This workflow demonstrates how to extract Vendor Evaluation Analysis data directly from the Vendor Evaluation Analysis transaction (T-Code ME6H) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Inventory Management
Material Document List (T-Code MB51)
This workflow demonstrates how to extract Material Document List data directly from the Material Document List transaction (T-Code MB51) into Alteryx.
This workflow demonstrates how to extract Material Document List data directly from the Material Document List transaction (T-Code MB51) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Post Goods Receipt (BAPI_GOODSMVT_CREATE)
This workflow demonstrates how to post a Goods Receipt in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_GOODSMVT_CREATE) is the BAPI equivalent of using T-Code MIGO (Goods Movement).
This workflow demonstrates how to post a Goods Receipt in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_GOODSMVT_CREATE) is the BAPI equivalent of using T-Code MIGO (Goods Movement).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool & SAP BAPI Parse tool
- SAP Write Tools used: SAP BAPI Write tool
Transfer Posting (BAPI_GOODSMVT_CREATE)
This workflow demonstrates how to make a Transfer Posting in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_GOODSMVT_CREATE) is the BAPI equivalent of using T-Code MIGO (Goods Movement) & MIGO_TR (Transfer Posting).
This workflow demonstrates how to make a Transfer Posting in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_GOODSMVT_CREATE) is the BAPI equivalent of using T-Code MIGO (Goods Movement) & MIGO_TR (Transfer Posting).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool & SAP BAPI Parse tool
- SAP Write Tools used: SAP BAPI Write tool
SAP Sales and Distribution
Master Data
Extract Pricing Condition Record Data from SAP ECC (Table Extract)
This workflow demonstrates how to extract SAP Pricing Condition Data from SAP ECC. Data is extracted from the Conditions Header table (KONH) and combined with data from the Condition Items table (KONP) to provide a consolidated output
This workflow demonstrates how to extract SAP Pricing Condition Data from SAP ECC. Data is extracted from the Conditions Header table (KONH) and combined with data from the Condition Items table (KONP) to provide a consolidated output
- Works with: SAP ECC
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
Extract Customer Material Information Records (BAPI_CUSTMATINFO_GETLIST)
This workflow demonstrates how to extract Customer Material Information Record data from an SAP ECC or SAP S/4HANA using BAPI_CUSTMATINFO_GETLIST.
This workflow demonstrates how to extract Customer Material Information Record data from an SAP ECC or SAP S/4HANA using BAPI_CUSTMATINFO_GETLIST.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool & SAP BAPI Parse tool
- SAP Write Tools used: N/A
Sales
List of Sales Orders (T-Code VA05)
This workflow demonstrates how to extract data from the List of Sales Order transaction (T-Code VA05) into Alteryx.
This workflow demonstrates how to extract data from the List of Sales Order transaction (T-Code VA05) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Create Sales Orders (BAPI_SALESORDER_CREATEFROMDAT2)
This workflow demonstrates how to create Sales Orders in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_SALESORDER_CREATEFROMDAT2) is the BAPI equivalent of using T-Code VA01 (Sales Order Create).
This workflow demonstrates how to create Sales Orders in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_SALESORDER_CREATEFROMDAT2) is the BAPI equivalent of using T-Code VA01 (Sales Order Create).
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: N/A
- SAP Write Tools used: SAP BAPI Write tool
Create Sales Orders (BAPI_SALESORDER_SIMULATE)
This workflow demonstrates how to simulate the creation of Sales Orders in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_SALESORDER_SIMULATE you can incorporate real-time pricing and material availability into an Alteryx workflow.
This workflow demonstrates how to simulate the creation of Sales Orders in an SAP ECC or SAP S/4HANA system from Alteryx. Using BAPI_SALESORDER_SIMULATE you can incorporate real-time pricing and material availability into an Alteryx workflow.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP BAPI Read tool
- SAP Write Tools used: N/A
SAP Plant Maintenance
Management of Technical Objects
Display Functional Location List (T-Code IH06)
SAP T-Code IH06 (Display Functional Location List) provides a list of Functional Locations based on the entered selection criteria.
This workflow demonstrates how to extract data from the Display Functional Location List transaction (T-Code IH06) into Alteryx.
SAP T-Code IH06 (Display Functional Location List) provides a list of Functional Locations based on the entered selection criteria.
This workflow demonstrates how to extract data from the Display Functional Location List transaction (T-Code IH06) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Display Equipment List (T-Code IH08)
SAP T-Code IH08 (Display Equipment List) provides a list of Equipment based on the entered selection criteria.
This workflow demonstrates how to extract data from the Display Equipment List transaction (T-Code IH08) into Alteryx.
SAP T-Code IH08 (Display Equipment List) provides a list of Equipment based on the entered selection criteria.
This workflow demonstrates how to extract data from the Display Equipment List transaction (T-Code IH08) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Display Serial Number List (T-Code IQ09)
SAP T-Code IQ09 (Display Serial Number List) provides a list of Serial Numbers based on the entered selection criteria.
This workflow demonstrates how to extract data from the Display Serial Number List transaction (T-Code IQ09) into Alteryx.
SAP T-Code IQ09 (Display Serial Number List) provides a list of Serial Numbers based on the entered selection criteria.
This workflow demonstrates how to extract data from the Display Serial Number List transaction (T-Code IQ09) into Alteryx.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Report tool
- SAP Write Tools used: N/A
Use Cases
Identify Inactive Customers in SAP (Table Extract)
This workflow demonstrates how to identify inactive customers in SAP
This workflow demonstrates how to identify inactive customers in SAP
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
SAP Vendor Payment Payment Terms Review (Table Extract)
This workflow addresses the following questions related to SAP Vendor Payment Terms:
1. Which Vendors have no Payment Terms?
2. What Payment Terms are actually being used?
3. What Payment Terms have duplicate conditions (terms)?
4. Which of our Payment Terms don't make any sense?
This workflow addresses the following questions related to SAP Vendor Payment Terms:
1. Which Vendors have no Payment Terms?
2. What Payment Terms are actually being used?
3. What Payment Terms have duplicate conditions (terms)?
4. Which of our Payment Terms don't make any sense?
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
SAP ECC Customer Lifetime Value Analysis (Table Extract)
Customer Lifetime Value (CLV) is a measurement of how valuable a customer is to your company, not just on a purchase-by-purchase basis but across the whole relationship. This workflow shows how a Sales Account Executive can easily extract the total revenue for a set of customers in SAP ECC (or SAP S/4HANA), automatically calculate their CLV and segment them into different bands according to value and lifetime.
Customer Lifetime Value (CLV) is a measurement of how valuable a customer is to your company, not just on a purchase-by-purchase basis but across the whole relationship. This workflow shows how a Sales Account Executive can easily extract the total revenue for a set of customers in SAP ECC (or SAP S/4HANA), automatically calculate their CLV and segment them into different bands according to value and lifetime.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
SAP ECC Customer Returns Analysis (Table Extract)
When running a business, mistakes are inevitable. Some mistakes result in customer returns. Examples include shipping the wrong product or product of inferior quality, poor packaging and others. With this Customer Returns workflow, a Customer Service Manager can easily identify spikes in Customer Returns and take corrective action before it dents profitability and customers satisfaction. This workflow has been designed to work with SAP ECC data but could be easily adapted to work with SAP S/4HANA data.
When running a business, mistakes are inevitable. Some mistakes result in customer returns. Examples include shipping the wrong product or product of inferior quality, poor packaging and others. With this Customer Returns workflow, a Customer Service Manager can easily identify spikes in Customer Returns and take corrective action before it dents profitability and customers satisfaction. This workflow has been designed to work with SAP ECC data but could be easily adapted to work with SAP S/4HANA data.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table Data tool
- SAP Write Tools used: N/A
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